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Web Support

 

 

 

 

What is the web support?

 

Web Support provides access to a secure website where  client can submit technical questions to Autodesk support staff through an interactive online interface. Questions are routed to Autodesk technicians who provide responses through the email. The Web site also includes incident reporting and tracking tools to monitor the status of all questions asked by the customer's organization and all responses provided by Autodesk.

 

 

 

 

What is the benefit of web support?

 

Web Support provides quickly, complete answers to technical questions to help customers get more from their investment in Autodesk service. Interactive contact with Autodesk product experts right at the desktop will improve customer productivity and help avoid expensive downtime.